Shipping policy
Last updated: Friday 24 April 2026
Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.
Order Processing Time
All orders are processed within [3–5 business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
Please note that during high-volume periods (sales, holidays, product launches), processing times may be slightly longer.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–21 business days
Delivery times are estimates and may vary depending on your location and carrier delays.
Free Shipping (Optional Section)
We offer free shipping on orders over 1500 USD within United States
Shipment Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking number. Tracking information may take up to 24–48 hours to update.
International Shipping
We ship internationally to selected countries. Shipping fees and delivery times vary by location.
Please note:
- Customers are responsible for customs duties, taxes, and import fees.
- We are not responsible for delays caused by customs.
Delays, Lost, or Stolen Packages
We are not responsible for shipping delays caused by carriers, weather, or incorrect addresses.
If your package is marked as delivered but you have not received it:
- Please check with neighbors or your local carrier.
- Contact the shipping provider directly.
If you still need assistance, contact us at [email protected]
Incorrect Shipping Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery at [email protected] with:
- Your order number
- Photos of the damaged item(s)
We will work quickly to resolve the issue.
Contact Us
If you have any questions about your order or shipping, feel free to contact us:
Email: [email protected]